FAQs

Q. Are the products from New Six Shop genuine?

A . Yes, all our products are 100% genuine and of high quality.

Q. Do the products come with a warranty?

A . Yes, most electronic and smart gadgets come with a warranty.

Q. How can I make payment?

A. You can pay via credit/debit card, cash on delivery, or online banking.

Q. Is Cash on Delivery (COD) available?

A. Yes, COD is available within the UAE. Please ensure your contact information is correct.

Q. Is Free Delivery available?

A. Yes, we offer free delivery in the UAE on selected products or for orders above a certain amount.

Q. How long does delivery take?

A. Typically, orders within the UAE are delivered within 3-7 business days. Delivery times may vary for other countries.

Q. Can I track my order?

A. Yes, a tracking number will be provided after placing the order so you can track your delivery online.

Q. Can I return or exchange my order?

A. Yes, if a product is damaged or defective, you can return it or request an exchange.

Q. Does New Six Shop offer international shipping?

A. Yes, we provide shipping support to select other countries as well.

Q. Where can I find product compatibility and specifications?

A. Detailed descriptions and specifications are available on each product page. Please check before placing your order.

Q. How can I contact customer service?

A. You can reach our customer service via WhatsApp or email. We respond to all queries promptly.